Your Partner in Technology


Case Studies

Our team of experts can provide the technology and IT services to make your company more productive. Here are a few examples.


WRNS Studio View as PDF

Founded in 2005 by four architects, WRNS Studio is dedicated ...
to architectural design and construction administration for commercial, education, healthcare, transportation and civic/community projects. Clients include University of California and California State University, East Bay campuses, dioceses of Monterey and Oakland, Kaiser Permanente, Catholic Healthcare West, and the Contemporary Jewish Museum.

Challenge

Tech Strategy Group began working with San Francisco–based WRNS just a few months after the company was formed. Although fewer than a dozen architects were on staff when TSG was brought on board, WRNS had big plans for future growth—but also immediate needs to meet tight deadlines for clients who were already onboard. The challenge was to get WRNS’s technology infrastructure up and running as soon as possible, with systems that could be easily scaled to meet the company’s expected rapid expansion. WRNS’s motivated staff often works around the clock, preventing overnight and weekend system closures. To keep on top of client project deadlines, the company couldn’t afford any downtime.

Solution

The scope of work included building a network from the ground up. “We began with ensuring an infrastructure was put into place that would provide a solid, reliable foundation for the system to grow,” says TSG owner Roy Lew. TSG worked with a local cabling contractor and provided the necessary hardware, including network switches, battery backup and file servers. Software included establishing a Microsoft Windows domain with primary and backup controllers and redundancy of data files. To get the system up and running as soon as possible, the decision was made to initially host email off-site and migrate it in-house as the company began to show significant signs of growth.

Benefits

When TSG began working with WRNS Studio, the company had fewer than a dozen architects. Today the company has a staff of about 65. During that time, the office has gone through two office expansions. By setting up a flexible technology system, TSG enabled WRNS Studio to be able to grow and upgrade without interrupting its busy staff’s workflow. Multiple points of redundancy protect against data loss, providing backup systems that allow for business continuity in case of any unexpected on-site disasters. With the system in place, TSG’s team of IT experts provides ongoing support and maintenance for staff and for the system, to make sure all of the office’s technology operates efficiently.

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Integral Group View as PDF

During the course of TSG’s service to Rumsey Engineers, ...
Rumsey merged into the larger company now named Integral Group, which is a nationwide corporation consisting of multiple offices of mechanical, electrical, plumbing and energy engineers.

Challenge

Tech Strategy Group first started working with Rumsey Engineers in 2002, when Rumsey had a single office of about 10 to 15 energy engineers. Staff complained about sluggish workstations that negatively affected their productivity. No antivirus programs were installed, and other severe vulnerabilities threatened the network. There was no firewall in place to protect from outside attack, no RAID system to protect file and mail servers from data loss, and no backup for their email system. After TSG’s analysis, Rumsey realized its outdated hardware and software posed a variety of serious problems and risks for the company. Major overhauls were needed for both the network and the employee workstations. But the new systems would have to be purchased and installed without seriously affecting the company’s existing business.

Solution

TSG started off by securing the network from potential outside security risks by providing a firewall and antivirus software for the system and reconfiguring the IP scheme of the entire local area network. One by one, TSG then began replacing existing, aging servers with newer, larger servers that had built-in RAID systems for data redundancy. Workstations were upgraded or replaced to alleviate complaints about slow performance.

Benefits

Workstations were upgraded and replaced in phases to reduce downtime and manage costs. Employees cheered the improved workstation performance. TSG also assisted with customizing Rumsey’s AutoCAD software, which sped up the process of creating drawings. The new and improved workstations enhanced employee job satisfaction and productivity. The new servers are more secure and more stable. Over time, they were consolidated into a single box via network server virtualization, which allowed the company to become more energy efficient. “Our work in virtualizing their existing servers allowed them to save money in the long run by providing them with a system that allowed for future growth—without the necessity of adding additional hardware,” says TSG owner Roy Lew.

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Andrew Mann Architecture View as PDF

Andrew Mann has been designing residential architecture ...
in the San Francisco Bay Area since 1989. His work encompasses a range of building types from rural vacation retreats to sophisticated urban residences. His design is characterized by richness of space and sophisticated use of light.

Challenge

The team at Andrew Mann is small – six employees – and it relies on outside expertise to maintain its IT system. Before the firm began its partnership with Tech Strategy Group in October 2009, it had been using an IT company that lacked specific architecture or engineering IT experience. Employees were frustrated by a number of lingering day-to-day problems and that hurt their productivity: Large format printers used for in-house design drawings weren’t aligning properly. Software was sluggish. Networks crashed. Worst of all, the previous IT vendor wasn’t responsive when things went wrong.

Solution

TSG found that Andrew Mann’s office hardware was woefully inadequate to run the latest design software packages. Computers were upgraded from Windows XP 32 bit systems to Windows 7 64 bit. Servers were updated to Windows 2008 and data storage capacity was increased. Antivirus software was installed for the first time, preventing slowdowns that had been crippling the system in the past. Backup systems were created to ensure client data was safe from any external events.

Benefits

Small by design, the Andrew Mann team is now able to focus on its architectural clients rather than its own IT problems. Efficiency has increased and frustrating problems have been alleviated. Best of all, the team knows that if something does go wrong TSG will respond quickly to sort out the problem.

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Ken Linsteadt Architects View as PDF

Guided by principal Ken Linsteadt, the San Francisco-based firm ...
Ken Linsteadt Architects focuses primarily on custom residential design. Ken has been practicing architecture for more than 20 years and has apprenticed with such luminaries as Philip Johnson in New York, and Skidmore Owings and Merrill in San Francisco. He opened his own practice in 1998.

Challenge

Tech Strategy Group began working with Ken Linsteadt Architects in 2009, when the company had about 18 employees and was unhappy with its day-to-day IT operations. Antiquated servers and desktop workstations weren’t robust enough to run the sophisticated CAD programs used in the office, which resulted in frustrating constant slowdowns for staff. Email wasn’t hosted on-site, even though the software tools to do so had been already purchased by the company. But most importantly, the office was moving geographic locations. During the moves, Ken Linsteadt Architects needed to minimize the disruption during office hours and stay connected to clients 24/7.

Solution

After analyzing Ken Linsteadt Architects’ existing IT system, TSG conducted an overhaul of the hardware and software, including upgrading the servers from Windows 2003 to 2008 and modernizing workstations so they could handle the demands of sophisticated design software packages. Preparations for the office moves (Ken Linsteadt Architects has moved twice since TSG began working with them) were handled with military precision, despite changing deadlines. TSG set up the internet lines and coordinated the server and workstation moves. “Our move in date kept changing since we were at the mercy of the construction schedule,” says Lucy Webb, Executive Assistant to Ken Linsteadt. “TSG consulted with our electrician, telephone and Internet providers before and during installation to ensure our downtime was kept to a minimum.” Disruption was minimized by conducting the entire move over a weekend, with email access for staff maintained throughout the time.

Benefits

Due to TSG’s guidance, Ken Linsteadt Architects now has design tools that operate reliably and efficiently. Complaints about day-to-day issues have dropped significantly. Hosting email on-site makes it easy to add new employees (the office team is now up to 25 employees) and set up new email aliases for clients or projects. Should another move be required, TSG will be there to help.

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Data Backup and Recovery
  • Hats off to the TSG staff for a job well done.
    -- Curtis Caton, Pyatok Associates
  • A clear advantage of the Tech Strategy Group is their understanding of both the hardware and software...
    -- Dennis Taniguchi, Taniguchi Landscape Architecture
  • They (TSG team) routinely strategize with us to anticipate developing technologies...
    -- Michael Heagerty, Newmark Realty Capital, Inc.
  • TSG is highly organized, efficient and knowledgeable.
    -- Andrew Mann, Andrew Mann Architecture
  • (TSG is) quick, friendly and LISTENS to what you need!
    -- Paul R. Caruso, Wisteria Florist
  • We are pleased with their service.
    -- Bruce Lau, DDS
  • (TSG) enabled our firm to grow...
    -- Brian Milman, WRNS Studio
  • Roy and his team were very accommodating and responsive to all of our needs...
    -- Lucy Webb, Ken Linsteadt Architects